Frequently Asked Questions
Everything you need to know about our premium audio and vintage electronics.
How do you ensure the safety of fragile electronics during shipping?
We use double-walled corrugated boxes, anti-static bubble wrap, and custom foam inserts to ensure your gear arrives in perfect condition, no matter the distance.
Do all vintage items come with a warranty?
Yes, every refurbished analogue device is backed by our 90-day technical warranty, covering internal components and mechanical functionality.
What is your return policy for open-box items?
You can return open-box items within 30 days of delivery. Please ensure all original packaging, manuals, and accessories are included to receive a full refund.
Are the products tested before they are listed?
Absolutely. Our in-house technicians perform a rigorous 20-point inspection on every piece of equipment, including voltage stability, signal-to-noise ratio, and physical wear.
Do you offer international shipping for heavy amplifiers?
We ship worldwide via specialized freight partners. Shipping costs and import duties are calculated at checkout based on the weight and dimensions of the specific unit.
Which payment methods do you accept?
We accept all major credit cards, PayPal, and secure financing options through Affirm for high-value studio equipment.